How to Share your Review Post on social media using Social Planner on GoHighLevel

Unlock the potential of social proof and elevate your achievements through the impact of reviews! Unleash the strength of authentic feedback to propel your success to new heights.

1. Builds Trust and Credibility: Immerse your audience in a world of trust! Positive reviews transform satisfied customers into your biggest advocates, establishing unwavering credibility for your business.

2. Word-of-Mouth Magic: Ignite a wildfire of excitement! Let your customers become the heroes of your story, sharing their incredible experiences across social media. Watch as their network of friends and followers rush to join the ranks of your satisfied clientele.

3. Boosted Visibility, Maximum Impact: Rocket your content to the top! Social media algorithms crave engagement, and positive reviews are the fuel you need. Garner likes, comments, and shares to catapult your posts into the spotlight, magnifying your business’s visibility.

4. Social Proof Spectacle: Witness the magic of social proof! Each positive review is a shining beacon, signaling to potential customers that your products and services are not just exceptional but an absolute must-have. Let the reviews speak for themselves and watch your customer base soar!

5. Engage, Connect, Belong: Foster a vibrant community! Sharing customer reviews on social media sparks conversations, encourages interactions, and weaves a tight-knit tapestry of brand enthusiasts. Your customers become part of something bigger, creating a genuine connection with your brand.

6. Turn Challenges into Triumphs: Embrace every opportunity! Even in the face of challenges, negative reviews are your stepping stones to improvement. Respond with grace, showcase your commitment to customer satisfaction, and turn setbacks into success stories.

How does uploading your own background for publishing Reviews in Social Planner?

  1. Go to Marketing > Social Planner
  2. In Social Planner, connect your socials for scheduling and publishing posts.
  3. Click on create new post, there will be an option of Review Post.

  4. Select the integration in dropdown of GMB and Facebook – It will select the GMB or Facebook page added in Integrations for Reputation Management (Yext).

  5. Add your own multiple background or select from the list. Background will rotated while posting the reviews

    Note – The background image needs to be of specific size and format as below
    – Image Background supports images of 5MB (less or equal)
    – Format of JPEG/PNG
    – Height and width of 1024 pixel (1024*1024)
  6. Select the stars for which you would like to publish
  1. Select the number of posts to be done in a day, week, month and at the specific time.

    Consider this scenario: Suppose your GMB Page is linked, and on January 1, 2024, at 6 PM, you receive a new review. Now, if you’ve configured Social Planner to schedule 5 social posts daily at 8:37 AM, the new review will automatically be published on January 2, 2024, at 8:37 AM. However, if you’ve accumulated more than 5 reviews, the system will prioritize based on star ratings, ensuring only the top 5 reviews are shared across selected social platforms.

Consider this scenario: Your GMB or Facebook page is linked, and you receive a new review at 2 PM on a Thursday. Suppose within your Social Planner settings, you’ve specified a schedule for posting two social media updates per week at 10 AM. In that case, the new review post will automatically publish the following Monday at 10 AM, aligned with the review star’s configuration.

  1. Once the post is clicked on create post, it will show the entry in Others Tab and in Social Planner > Calendar View.

    Calendar View –

    If you would like to pause or edit the content –
  2. The post published looks like this

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