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Approval Workflow in Social Planner on GoHighLevel

Introducing an Enhanced Social Planner: Experience a streamlined post approval process, empowering users to have their social content reviewed and analyzed by a team member for maximum impact and effectiveness.

Steps to get started with post approval flow – 

  1. Navigate to Marketing> Social Planner

Create New Post by clicking the “New Post” button.

2. Once the post is created with content, rich media, hashtags and more, it can be “Scheduled for Approval” 

  • Add the date and time for schedule
  • Choose the user who would approve the post to be schedule in social calendar
  • Add an internal note for the approval for more information


3. Once the post is sent for review, an email will be delivered for the scheduled post. 

4.  The reviewer can see the post in the “Approval” tab with the option to view, approve or reject. The view option will allow the user to view the details of the post rather than approve or reject. The reviewer team member can edit the content too for approval flow by clicking “Edit” in the view screen.

5. Once the post is approved, it will be scheduled in the social calendar. If the post is rejected, the user can view the comment sent by the reviewer.

Editing and applying an Email Template as the Post Approval Email:

Users can set the email for approval from Social Planner Settings. The email template can be branded by visiting Marketing > Emails> Templates > New > Email Marketing Templates

You will then be taken to the Template Library where you will need to head to System Templates> Social Planner : Post Approval  and use the template. You can edit it as you see fit.

That template can then be applied to the Post Approval email flow in Social Planner Settings> Notifications:

 Choose the email template under Setup Email template for Social Post Approval

How to schedule the CSV for Approving bulk posts?

  1. Create a new CSV when you click “New Post” button
  2. Once the user adds the CSV file and Select the Socials, there will be an option to Select an Approver.

  3. Once the posts are imported, they go for review from the chosen approver. Once approved, they are scheduled on the social calendar.

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