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Social Planner Glitches: Troubleshooting Failed Posts with GoHighLevel

Numerous scenarios can lead to social media post failures. Discover a comprehensive list of reasons and effective solutions to rectify these issues and ensure successful posting every time.

Failed Message with SolutionsError Code 
FacebookThe Social Account token has expired. Please reconnect the social account. OAuthException, 102, 109, 463, 467
FacebookThere was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes.1, 2, Unexpected Error
FacebookThe social account token has expired or the connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.3
FacebookLeadConnector app is missing. Add the LeadConnector to your Page or Group.10
FacebookThe connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.200-299
FacebookPost content violates community standards.368
FacebookDuplicate post content. Posting duplicate content within 12 hours is prohibited.506
FacebookInvalid link in a post.1609005
FacebookUser checkpoint. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.459
FacebookPassword mismatch. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.460
FacebookUnconfirmed user. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.464
FacebookInsufficient posting permission or expired token. Reconnect the account and check permissions.492
FacebookThere was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes.Unexpected Error
FacebookTemporary block. Facebook will make you wait a certain period before restoring your profile’s ability to post. Temporary Block
InstagramFile upload timeout. Try attaching a smaller file.400 -2207003
InstagramUndefined Instagram issue. This should resolve itself shortly.400- 2207001, 2207053
InstagramPost content violates community standards.400 – 2207051
InstagramDaily publishing limit reached. Facebook’s API only allows for a certain number of posts per day.400 – 2207042
InstagramThe Social Account token for Instagram has expired, was revoked, or is invalid. Reconnect Instagram Business account in Social Planner.400 – 2207006
InstagramInstagram Account is restricted. Make sure your account is a Business Account.400 – 2207050
InstagramInstagram Business Account supports carousel posts with more than 2 images/videos and less than 10 images/videos.400 – 2207028
InstagramMaximum Tag limit exceeded. Use 30 tags or less.400 – 2207040
InstagramInsufficient User permission. Reconnect this social account via an account that has posting permission.400 – 2207005
LinkedInThe Social Account token for Linkedin has expired, was revoked, or is invalid. Reconnect LinkedIn.400 or 403 
LinkedInUndefined LinkedInissue. This should resolve itself shortly.404, 500, 504
LinkedInDuplicate post content. Posting duplicate content within 12 hours is prohibited.422
LinkedInThe required field is not present or the post copy is large. 422
LinkedInThe connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.400
LinkedInThere was a temporary error from Linkedin. Give your browser a hard-refresh to clear your cache and retry in a few minutes.409
GMBMissing Value. Complete your Google Business Profile setup and reconnect in Social Planner.MISSING_VALUE, INVALID_VALUE
GMBPost character limit exceeded. Reduce the number of words in the post copy.VALUE_OUTSIDE_ALLOWED_RANGE
GMBThe Social Account token has expired. Reconnect social accounts. OPERATION_EXECUTION_ERROR, EXPIRED_VALUE
GMBThe media upload failed.PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED
GMBSocial Account operation is not supported due to account conditions. OPERATION_UNSUPPORTED_UNDER_ACCOUNT_CONDITION
GMBLocal Post API disabled. This usually happens when the location is part of a chain.LOCATION_DISABLED_FOR_LOCAL_POST_API

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