Troubleshooting GoHighLevel Social Planner Post Failures: A Full Guide
Updated March 26, 2024
Failed social media posts in GoHighLevel's Social Planner can stall campaigns and leave clients without visibility into what went wrong. This guide covers every major error code across Facebook, Instagram, and LinkedIn — with exact steps to resolve each one and keep your posts publishing reliably.
Numerous scenarios can lead to social media post failures. Discover a comprehensive list of reasons and effective solutions to rectify these issues and ensure successful posting every time.
| Failed Message with Solutions | Error Code | |
| The Social Account token has expired. Please reconnect the social account. | OAuthException, 102, 109, 463, 467 | |
| There was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes. | 1, 2, Unexpected Error | |
| The social account token has expired or the connected account does not have permission to post. Please re-connect the social account via an account that has posting permission. | 3 | |
| LeadConnector app is missing. Add the LeadConnector to your Page or Group. | 10 | |
| The connected account does not have permission to post. Please re-connect the social account via an account that has posting permission. | 200-299 | |
| Post content violates community standards. | 368 | |
| Duplicate post content. Posting duplicate content within 12 hours is prohibited. | 506 | |
| Invalid link in a post. | 1609005 | |
| User checkpoint. Log into Facebook and confirm that the LeadConnector app has been added to your page/group. | 459 | |
| Password mismatch. Log into Facebook and confirm that the LeadConnector app has been added to your page/group. | 460 | |
| Unconfirmed user. Log into Facebook and confirm that the LeadConnector app has been added to your page/group. | 464 | |
| Insufficient posting permission or expired token. Reconnect the account and check permissions. | 492 | |
| There was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes. | Unexpected Error | |
| Temporary block. Facebook will make you wait a certain period before restoring your profile’s ability to post. | Temporary Block | |
| File upload timeout. Try attaching a smaller file. | 400 -2207003 | |
| Undefined Instagram issue. This should resolve itself shortly. | 400- 2207001, 2207053 | |
| Post content violates community standards. | 400 – 2207051 | |
| Daily publishing limit reached. Facebook’s API only allows for a certain number of posts per day. | 400 – 2207042 | |
| The Social Account token for Instagram has expired, was revoked, or is invalid. Reconnect Instagram Business account in Social Planner. | 400 – 2207006 | |
| Instagram Account is restricted. Make sure your account is a Business Account. | 400 – 2207050 | |
| Instagram Business Account supports carousel posts with more than 2 images/videos and less than 10 images/videos. | 400 – 2207028 | |
| Maximum Tag limit exceeded. Use 30 tags or less. | 400 – 2207040 | |
| Insufficient User permission. Reconnect this social account via an account that has posting permission. | 400 – 2207005 | |
| The Social Account token for Linkedin has expired, was revoked, or is invalid. Reconnect LinkedIn. | 400 or 403 | |
| Undefined LinkedInissue. This should resolve itself shortly. | 404, 500, 504 | |
| Duplicate post content. Posting duplicate content within 12 hours is prohibited. | 422 | |
| The required field is not present or the post copy is large. | 422 | |
| The connected account does not have permission to post. Please re-connect the social account via an account that has posting permission. | 400 | |
| There was a temporary error from Linkedin. Give your browser a hard-refresh to clear your cache and retry in a few minutes. | 409 | |
| GMB | Missing Value. Complete your Google Business Profile setup and reconnect in Social Planner. | MISSING_VALUE, INVALID_VALUE |
| GMB | Post character limit exceeded. Reduce the number of words in the post copy. | VALUE_OUTSIDE_ALLOWED_RANGE |
| GMB | The Social Account token has expired. Reconnect social accounts. | OPERATION_EXECUTION_ERROR, EXPIRED_VALUE |
| GMB | The media upload failed. | PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED |
| GMB | Social Account operation is not supported due to account conditions. | OPERATION_UNSUPPORTED_UNDER_ACCOUNT_CONDITION |
| GMB | Local Post API disabled. This usually happens when the location is part of a chain. | LOCATION_DISABLED_FOR_LOCAL_POST_API |