1. Introduction:
  • The purpose of this incident response plan is to provide a clear and consistent approach for responding to a security incident.
  • This plan applies to all employees, contractors, and third-party vendors who have access to the company’s information and systems.
  1. Incident Response Team:
  • The incident response team (IRT) is responsible for coordinating the response to a security incident.
  • The IRT will be led by a designated incident commander and will include representatives from various departments, such as IT, legal, and human resources.
  • The IRT will be trained and equipped to handle a variety of security incidents.
  1. Incident Classification:
  • Incidents will be classified based on their severity, impact, and urgency.
  • The incident commander will be responsible for determining the classification of an incident.
  1. Incident Response Procedures:
  • The incident response procedures will vary depending on the classification of the incident.
  • The incident commander will be responsible for determining the appropriate response procedures.
  • The IRT will follow established procedures for containing, eradicating, and recovering from the incident.
  1. Communication:
  • The incident commander will be responsible for communicating with senior management, legal counsel, and other stakeholders as necessary.
  • The incident commander will also be responsible for communicating with any relevant external organisations, such as law enforcement or regulatory bodies.
  • The incident commander will also be responsible for communicating with employees and customers as appropriate.
  1. Post-Incident Procedures:
  • The IRT will conduct a debriefing after the incident has been resolved to review the response and identify any areas for improvement.
  • The IRT will also conduct a root cause analysis to identify the cause of the incident and implement controls to prevent similar incidents in the future.
  • The IRT will also update incident response procedures and train employees as necessary.
  1. Maintenance
  • The incident response plan should be reviewed and updated regularly to ensure it remains relevant and effective.
  • The incident response team should be trained and exercised regularly to ensure that they are prepared to handle a real incident.
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