- Introduction:
- The purpose of this incident response plan is to provide a clear and consistent approach for responding to a security incident.
- This plan applies to all employees, contractors, and third-party vendors who have access to the company’s information and systems.
- Incident Response Team:
- The incident response team (IRT) is responsible for coordinating the response to a security incident.
- The IRT will be led by a designated incident commander and will include representatives from various departments, such as IT, legal, and human resources.
- The IRT will be trained and equipped to handle a variety of security incidents.
- Incident Classification:
- Incidents will be classified based on their severity, impact, and urgency.
- The incident commander will be responsible for determining the classification of an incident.
- Incident Response Procedures:
- The incident response procedures will vary depending on the classification of the incident.
- The incident commander will be responsible for determining the appropriate response procedures.
- The IRT will follow established procedures for containing, eradicating, and recovering from the incident.
- Communication:
- The incident commander will be responsible for communicating with senior management, legal counsel, and other stakeholders as necessary.
- The incident commander will also be responsible for communicating with any relevant external organisations, such as law enforcement or regulatory bodies.
- The incident commander will also be responsible for communicating with employees and customers as appropriate.
- Post-Incident Procedures:
- The IRT will conduct a debriefing after the incident has been resolved to review the response and identify any areas for improvement.
- The IRT will also conduct a root cause analysis to identify the cause of the incident and implement controls to prevent similar incidents in the future.
- The IRT will also update incident response procedures and train employees as necessary.
- Maintenance
- The incident response plan should be reviewed and updated regularly to ensure it remains relevant and effective.
- The incident response team should be trained and exercised regularly to ensure that they are prepared to handle a real incident.