Growthable

GoHighLevel Voicemail Drop: Answers to the Most Common Questions

Updated June 2, 2023

Voicemail drop in GoHighLevel is a powerful outreach tool, but its workaround nature means agencies often run into unexpected behaviour and inconsistent results. This guide answers the most common questions about how voicemail drop works, where it falls short, and how to get the best results from it in your campaigns.

How does a voicemail drop function?

The process involves initiating a phone call to the contact’s listed phone number and promptly disconnecting it, immediately placing a second call. This technique aims to redirect the phone off the network, causing the second call to be directed to voicemail. This is the primary operating principle behind all voicemail drops.

It’s important to note that carriers do not actively support or endorse voicemail drops; it is considered a workaround solution. Therefore, the reliability and success rate of voicemail drops are not guaranteed. On average, voicemail drops have a reliability rate of approximately 70%.

Sometimes, you may encounter limitations or issues with voicemail drops, such as their inability to work effectively on mobile phones. Occasionally, you might experience situations where you answer the phone and hear the voicemail message. These imperfections are inherent to voicemail drops, as they are not flawless technology. Despite their 70% effectiveness, voicemail drops can still be utilized successfully in a campaign. Challenges arise primarily due to the nature of the voicemail drop itself.