How Stop On Response Works in GoHighLevel Campaigns

Updated March 10, 2023

Continuing to send automated follow-ups after a lead has already responded damages trust and wastes campaign budget. This tutorial shows you how to enable and configure Stop On Response in GoHighLevel campaigns so your sequences pause automatically the moment a lead replies.

The “Stop On Response” feature in marketing automation campaigns halts the campaign’s progress through the sequence when a lead responds. It is particularly beneficial for campaigns that should only be sent when the lead is in a specific pipeline.

To illustrate, it would not be ideal to keep sending messages to a lead to encourage them to schedule an appointment if they already responded with a positive confirmation to book an appointment.

Step 1: Enabling Stop on Response

To activate the “Stop On Response” feature for a campaign, go to the Campaigns section and select the campaign you want to modify.
Click on the Campaign Configuration menu and turn on the “Stop on Response” feature.
Remember to save the changes before exiting.