Logo

Using Your Audit Logs for GoHighLevel

Using Your Audit Logs

Audit logs monitor modifications made to specific information in your system. It can be useful to identify which team member executed certain actions or to troubleshoot customer problems if an error occurred. Please note that only the system’s admin user will be able to access this data.

Follow these simple steps to use your audit logs:

  • Go to Settings > Audit Logs
  • Choose from the dropdown list to customize the filters
    • Date and Time: choose a time period
    • Action: Select from Created, Updated, Deleted, and Restored
    • Module: Determine which part of your system you want to review logs for – Contacts, Opportunities, Notes, Tasks, Custom Values, Tags
    • Document ID: search for a specific ID/name of an item
    • Done By > Search Users: customize the search for all or specific team members/users in  your system
  • When you apply filters, your log list will promptly update on the screen, and the filters will begin to form at the top. For instance, if you select “Custom Values” as the module, all actions connected to that module will be displayed. To undo the filters, click the X next to a filter or the option “Clear all Filters,” and the log display will be reset.

Related Articles

Catalog of Prohibited WordPress Plugins in GoHighLevel

We continually assess plugins for compatibility and optimization in our ongoing efforts to enhance reliability, performance, and security. However, specific plugins duplicate existing features or prove incompatible with our environment. Our system administrators maintain a list of banned plugins to ensure a smooth  experience and prevent potential performance or functionality concerns. Please find below the […]

Ryan OConnor

Maximizing Resolution Time Efficiency: Tips for Obtaining Swift Support Solutions for GoHighLevel

Accelerating Support Resolution: Strategies for Expedited Assistance We understand the frustration of seeking assistance and experiencing delays in response time.  To ensure you receive the swiftest resolution possible for your support requests, we have compiled a list of hacks and tips below. Following these recommendations and clearly and concisely describing your issue, our agents can […]

Ryan OConnor
Logo
Go HighLevel Onboarding, Training, Education, Coaching, Support, Products and Services. Enabling Customer Success for GHL Agencies Worldwide
Copyright Growthable 2023 | All Rights Reserved

Grab our free techincal onboarding checklist

Our Growing Up Sale is on now! Last chance 🚀🚀 To Celebrate we giving you 25% off any plan until July 1st!

Prices will never be this good again, get your UNLIMITED onboarding and support before its too late!

TIME LEFT
Coupon has expired
Last chance - get 25% OFF!