Unread vs. Read – Manual Marking as Read Required in GoHighLevel

Written by: Ryan OConnor
Last updated on June 2nd, 2023

Marking conversations as Read:

In the conversation tab click Mark as Read.

Replying to the conversation Manually. You can either use SMS or Email.

Utilize Workflow Action to Edit a Conversation.

Enable Automatic Marking as Read in the Workflow Settings.

Conversations

Conversations Overview for GoHighLevel

In this tutorial, we’ll provide a review of the Conversations section of your menu. Read on to learn how to navigate through this section. Step 1: Accessing Your Messages. Step 2: Viewing Conversation History Step 3: Marking unread conversations as read. You have a few options to do this… Step 4: Viewing Contact Information associated […]

Ryan OConnor

October 31st, 2022

Conversations

Checking Conversation Message Details for GoHighLevel

All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), […]

Ryan OConnor