Growthable

How to Verify Your Sender Email Before Launching a GHL Campaign

Updated February 12, 2025

Unverified sender addresses are one of the leading causes of poor email deliverability and brand spoofing in campaign tools. This guide walks you through GoHighLevel's email verification process — from entering your sender address to confirming your OTP — so your campaigns launch with full inbox authority.

We’ve implemented a new security measure to improve deliverability and protect your brand reputation. You’ll now need to verify your “From” email address before launching a campaign. This helps ensure your emails reach the inbox and prevents others from using your address without permission.

In certain cases, email verification is not required:

  1. Custom domains provided under LC email.
  2. Location admin email present in settings.

How to Verify Your Email

  1. Navigate to the email marketing section and create a campaign.
  2. Enter the email address you wish to verify in the sender email field.
  3. Click on the “Verify Now” option.
image
  1. Check your email for an OTP (One-Time Password) and enter the 6-digit OTP.
image
  1. Once the OTP is entered, your email address is verified and can be used for future campaigns.
  2. Additionally, this can also be done through the settings page, by clicking on “Verify an email”
image

Keep learning