GoHighLevel Contacts and Bulk Actions: Your Top FAQs Explained
Updated February 14, 2025
Mishandling bulk contact actions in GoHighLevel can permanently alter your data or damage your sending reputation with no way to recover. This guide covers consent requirements for imports and identifies which GoHighLevel bulk actions are irreversible so you can act with confidence.
General Questions
Why is it necessary to verify that my contacts have given consent before I import them?
Two main reasons why the consent from contacts is helpful while importing contacts:
- Protect Your Sending Reputation: Importing bulk contacts without proper consent can lead to higher bounce and spam rates, negatively impacting your sending reputation.
- Prevent Issues with Purchased or Rented Lists: Even if some lists claim to have opt-in consent, they may not be suitable for marketing communication tools. Contacts from purchased or rented sources are likely to bounce, unsubscribe, mark emails as spam, and may cause blocklistings.
Which bulk actions are irreversible and cannot be undone?
The following bulk actions cannot be restored:
- Bulk Email
- Bulk Email Verification
- Bulk Update Contacts to Company
- Bulk Tag Add
- Bulk SMS