In an appointment reminder, you may want to include the “Add This To Your Calendar” option to make it easy for your customers to simply put the event in their personal calendar. This can be done through the Custom Values in the template builder with a few easy steps.
Step 1: Access the Message Templates
Step 2: Update the Template
NOTE: You can also do this anywhere you can add custom values to a communication, such as an email or SMS in a trigger, campaign, or workflow.
What is Email Deliverability? To ensure clarity, let’s establish a common understanding of the distinction between “Delivered” and “Deliverability” since they have distinct meanings. DELIVERED – This particular statistic can be observed in your SMTP dashboard along with metrics such as opens, replies, clicks, bounces, complaints, and more. Examples: Mailgun Dashboard DELIVERY – Delivery indicates […]
How to use the SMS and Email Templates Go to Account > Marketing > Templates Click on Add Templates, you can choose between text and email templates. Here’s an example of how to create a Text Template: This is the appearance of a Text Template creation process. Meanwhile, an Email Template will have the following […]
Important Note: With Workflows now available to all users, you can perform all the functions that were previously exclusive to Triggers and Campaigns, and even more, using a unified builder. Click here to explore and learn more about Workflow. Which email address should the leads receive the emails from? Cases Unassigned Contact Assigned Contact Manual […]
How to Access Hidden or Broken Elements? At times, elements within an email template may become hidden or broken due to adjustments made to their dimensions, such as reducing height, width, or padding. As a result, these elements may become inaccessible for selection or editing within the email builder. To address such situations, there is […]
Users have the ability to link their personal Gmail accounts to synchronize incoming and outgoing emails between the CRM and their personal accounts. This integration enables users to utilize their email accounts for sending, receiving, and tracking emails. The synchronization process is initiated when an email thread is initiated from the CRM as the first […]
Within the Email Builder, you may be using the RSS Header or RSS Item elements. These are files that are read easily by a computer (XML files) that automatically update information across sites. They are useful for blogs and other sites if you want to pull information from a site into an email. Sometimes there […]
When testing a campaign email, you may receive a popup notification with an error message that states “An error occurred, please try again.” The message will look like this: Check the following to ensure your email test can send: NOTE: Check out our other articles “How to Send a Test Email and SMS” and “How […]
At the time of writing this article, two way email sync is on its way into the Q4 release. This is an exciting enhancement, meaning GoHighLevel will be comparable to Hubspot around the corner! SMTP (“Simple Mail Transfer Protocol”) is the method of communication for emails, which allows you to use the email service within […]
At the time of writing this article, GoHighLevel have released their own email service provider, they call it LC email. It means that you no longer are required to use Mailgun in GoHighLevel at all! But sometimes, clients demand you use a specific third party, or domain. (even though I believe GoHighLevel will allow for […]