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How to Retrieve Your Client’s Location ID in GoHighLevel

Written by: Ryan OConnor
Last updated on June 2nd, 2023

Finding Your Client’s Location ID

When seeking assistance from our support teams, they may ask you for the location ID associated with the specific account experiencing an issue. The location ID is a unique identifier for each sub-account within your agency account. It enables us to pinpoint and address any troubleshooting needs quickly.

To locate the location ID, follow these steps:

Go to the location view in your account.
Click on Settings and navigate to Business Info.
The location ID will be displayed in this section, as shown below:

Providing the correct location ID ensures we can promptly assist you in resolving any concerns related to your client’s account.

NOTE: Please refrain from sharing the location ID with individuals outside of your organization.

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