How to Remove the Twilio Error Banner Using Custom CSS
Updated February 6, 2025
A persistent Twilio error banner cluttering your GoHighLevel interface can distract clients and undermine your white-label setup. By adding a single Custom CSS snippet in your Agency Company settings, you can hide the banner permanently across every sub-account.
If a banner similar to the one in the screenshot below appears, there is an option to remove it.
Follow these steps to get rid of the Twilio Error banner :
In the top-left corner of the navigation sidebar, you’ll find a tab to switch between your sub-accounts. Click it.
Click the “Switch to Agency View” button.
Go to the “Settings” menu.
Once you’re inside the settings menu, click the “Company” tab. Once done, scroll down until you find the Field that says ” Custom CSS.” Copy this code and paste it in the field. the code is : .hl_alert_twilio{display:none}
Make sure to click the “Update Company” button once you have entered the code.
You’ve successfully cleared the Twilio error banner, and the change applies everywhere.
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