How To Reduce ‘Spam Likely’ by Registering your Numbers on Free Caller Registry in GoHighLevel

Occasionally, you may find that your outgoing calls are being flagged as “Spam Likely” or “Scam Likely” when contacting prospective leads. To prevent these unwanted labels from appearing on your numbers, we advise registering your tracking numbers with the Free Caller Registry.

Please keep in mind that this registration is only applicable for U.S. phone numbers. For international numbers, we recommend reaching out to the terminating carrier who is flagging your outbound calls as spam. By requesting changes to your outbound caller ID with the carrier, you may be able to resolve the issue.

Getting Started

The Free Caller Registry employs a standardized and centralized procedure, enabling entities engaged in legitimate outbound phone calls to submit their data to the three service providers of call management services supporting major U.S. wireless carriers

Registering Numbers on Free Caller Registry

The Free Caller Registry employs a standardized and centralized procedure, enabling entities engaged in legitimate outbound phone calls to submit their data to the three service providers of call management services supporting major U.S. wireless carriers

Step 1: Visit the Free Caller Registry website.

Step 1: Click Register here

Step 1: Complete the form

Step 1: Click Send verification code. (FCR will send the code immediately).

Step 1: Enter the verification code in the Enter verification code from the email field.

Step 1: Click Submit

Within three to five days of submission, expect confirmation emails from the three providers responsible for updating all U.S.-based carriers. These emails will either confirm or deny the update. Additionally, you may receive an email from these providers, prompting you to establish an account to finalize the submission process.

Form Field FAQs

Below is a description of how to correctly fill each form field with the correct phone number format and company information.

1. Add a list of the tracking phone numbers you’d like to register. You will need to provide the following items:
   
   – Tracking number.
   – Display Name (the name you expect to show when calling a customer).
   – For lists larger than 20 numbers use the Upload Additional Numbers option – File upload must be in Text or Excel format and less than 100KB in size (+15554443333 format, all on separate lines or cells).
   
2. Choose a business category within the I believe my calls are section.
   
3. Contact Name.
   
4. Company Phone.
   
5. Email.
   
6. Calling Company Name (your company name).
   
7. Calling Company Address (your company address).
   
8. City.
   
9. State.
   
10. Zip Code.
    
11. Calling Company URL (your website).
    
12. Service Provider (your phone provider).
    
13. Calls per month (estimate).
    
    
14. Provide further information if you have received feedback from customers that your phone numbers are being labeled incorrectly

If you have any questions or need additional clarification on this process, feel free to contact our Support team for help.