Conversion of Voicemail Drop File in GoHighLevel

Instructions for Converting Audio Files to Low Quality Suitable for Phones:

If you encounter difficulties while recording the voicemail on the website, follow these alternative steps:

If the quality of the voicemail file is high, use the following instructions to make it compatible with more phone carriers:

  1. Visit and upload the voicemail file.
  2. Convert the file to an ECONOMY 64kbps MP3 format.
  3. Upload the converted file back to the voicemail step.

If the issue persists, you can attempt further file conversion using the following method:


In Audacity, you can perform the following steps to achieve the same result:

  1. Import the file into Audacity by dragging and dropping it onto the software interface.
  2. Navigate to the Tracks menu and select Resample.
  3. Proceed to the File menu and choose Export Audio.
  4. In the export settings, select Format as Other uncompressed files.
  5. Click on the Options button and set the Header to WAV and the Encoding to U-Law.
  6. Confirm the settings by selecting OK and exporting the audio file.

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