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Conditional Logic in Forms in GoHighLevel

Our Form Builder’s Conditional Logic feature enables you to automate responses in your forms according to user behavior. With the ability to apply multiple conditions, select from a variety of actions, and adjust settings as needed, you can create customized experiences. Trigger actions such as showing personalized messages, directing users to particular URLs, or excluding leads to refine the user journey. This functionality enhances the intelligence and adaptability of your forms.

Quick Overview

Where to find Conditional Logic in Forms

Open the form builder and see the conditional logic from the secondary top bar. Clicking on it will open the popup.

You can configure the following type of logic:

  1. Display custom messages
  2. Redirect to specific URLs
  3. Disqualify leads

“AND” and “OR” conditions

You can add as many “AND” and “OR” conditions as you want. Switching between ‘AND’ and ‘OR’ automatically updates all operations accordingly.

Whether you’re dealing with standard or custom fields, we’ve got operations for every data type —

  • text
  • date
  • phone
  • number
  • monetary values
  • single drop-downs
  • radio selections

Which operations are covered for different fields ?

The image above illustrates the various operations available. You have options such as contains, equal to/not equal to, starts with/ends with, is empty/is filled, greater than/less than, before/after, and others.

Note: At this time, conditional logic does not support checkboxes or multi-select options.

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