Setting Up Calendar Availability: Managing Weekly Working Hours and Date-Specific Hours in GoHighLevel


Before, we offered two availability configurations: Standard Availability and Custom Availability. However, with recent updates, these configurations have transformed into Weekly Working Hours and Date-Specific Hours. These revamped settings aim to better serve your diverse scheduling needs.

Previously, these availability settings functioned separately. But now, you have the flexibility to set both your weekly working hours and date-specific hours simultaneously. This enhancement promises a more versatile and adaptable scheduling experience. You can maintain a consistent weekly schedule while accommodating unique events or appointments on specific dates.

Understanding the difference between these two configurations is crucial for effectively managing your calendar and ensuring it reflects your real-time availability.



Weekly Working Hours (formerly Standard Availability)

Your weekly work hours symbolize your consistent presence on a repeating cycle. It serves as a foundation for establishing your recurring timetable.

Imagine you’re reliably accessible each Monday, Tuesday, and Thursday between 8 AM and 10 PM. These specific hours can be designated as your standard weekly work hours. Subsequently, the system will seamlessly enforce this schedule for those designated days and times on a weekly basis.

Date-Specific Hours (formerly Custom Availability)

Customize your availability or unavailability for particular dates with date-specific hours. By adding specific dates and defining hours solely for those occasions, you gain control over your schedule. This functionality proves invaluable for managing unique situations such as holidays or personal commitments. Here are some examples demonstrating its utility:

Example 1: Holidays

You have the option to designate upcoming holidays like Easter, Christmas, or bank holidays as times when you’re unavailable. This means that during these specific dates, your calendar will indicate your unavailability, ensuring precise scheduling.

Example 2: Personal Commitments

If you find yourself with personal commitments conflicting with your usual schedule, you have the flexibility to tailor your availability for those specific dates. For instance, if you have a doctor’s appointment on February 10th, 2024, from noon to 3 PM, you can indicate that you’re unavailable during that time without needing to set up a blocked slot.

Example 3: Extended Availability

On extraordinary occasions such as extended holiday weekends, when you aim to elongate your work hours temporarily, employing date-specific scheduling allows you to adjust your availability solely for those particular days.

Note: To mark your unavailability, simply select the date and, under the timeslot click on the delete icon.

Important Points to Note

  1. Distinguishing Between Weekly Hours and Date-Specific Hours: Your regular, recurring schedule is captured by weekly hours, whereas date-specific hours cater to precise adjustments on selected dates.
  1. Priority in Schedule Management: Date-Specific Hours hold precedence over the Weekly Working Hours hierarchy. Simply put, if you’ve designated specific hours for a particular date, those hours will supersede the default weekly working hours for that day.
  1. Defining Availability/Unavailability: Date-specific hours offer the versatility to mark both your availability and unavailability for particular dates, granting you full control over your calendar.

By harnessing the combined power of weekly working hours and date-specific hours, you can craft a flexible and precise portrayal of your availability, ensuring a seamless scheduling experience for both yourself and those engaging with your calendar.

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John Mamado
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