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How to Set Up iCloud Calendar Integration in GoHighLevel

Updated March 3, 2025

Managing appointments across iCloud and GoHighLevel separately leads to missed bookings and scheduling conflicts. This guide walks you through setting up iCloud Calendar integration in GoHighLevel, covering two-way sync behaviour, supported calendar types, and key limitations to avoid.

Overview

Before diving into the details of iCloud integration, it’s essential to note a few key points:

  • The iCloud Calendar integration is specifically designed for Round Robin, Collective, Class Booking, and Service Calendar.
  • Two-way event syncs are possible with iCloud integration: events created in HighLevel can sync to iCloud, and events created in iCloud can sync to HighLevel.

iCloud Integration is not supported for Simple Calendars



Data Flow: HighLevel to iCloud



When events are created in HighLevel and synced to iCloud:

  • Any changes made in HighLevel will be reflected in the connected iCloud calendar for the user.
  • Any changes made in the iCloud calendar will be reflected in the HighLevel calendar (excluding event deletions).



This ensures that events created or modified in the HighLevel app are seamlessly pushed to your iCloud calendar, and vice versa.



If an event is removed from the iCloud calendar, it does not automatically reflect on the HighLevel Calendar.

This is a known limitation of iCloud integration.



Blocked off slot created in HighLevel calendar will not sync to iCloud



Data Flow: iCloud to HighLevel

When events are created in iCloud and pushed to HighLevel:

  • Any changes made in iCloud calendar will be reflected in the HighLevel calendar 
  • Any changes made in the HighLevel calendar will be reflected in iCloud.



If you schedule an appointment in iCloud, like “Pick John up from school,” it will automatically sync with the HighLevel calendar. Any updates made in iCloud afterward will also be reflected in the HighLevel Calendar application.

Important Information specifically for iCloud Integration

Contact creation from iCloud events to HighLevel is not supported. Which also means that all the events coming in from iCloud would be treated as Blocked Slots and not appointments.



If a Blocked Slot is created in the HighLevel calendar for a user, that would not sync to the iCloud Calendar



It is not possible to integrate with a subscription-based calendar. As a result, the HighLevel cannot sync with iCloud calendars that you have added via URL, typically public calendars.