How to View Calendar & Appointments in User Time zone in GoHighLevel

Experience seamless access to your calendar, appointments, and confirmation emails in your preferred user timezone, ensuring a smoother and more effective user experience regardless of location diversity.

Picture this scenario: Your business operates in New York, USA (Eastern Standard Time – EST). User A resides in Paris, France (Central European Time – CET), while User B is based in California, USA (Pacific Standard Time – PST).

By setting the default user timezone to CET for User A and PST for User B, each individual can effortlessly view appointments in their respective local time zones. This eliminates the hassle of manual conversions, enabling users to effortlessly manage appointments in their own time zone.

Note: Now, in both the Calendar View and Appointment List, you have the ability to recognize the current timezone being displayed. This feature enhances the Calendar View experience, ensuring seamless scheduling across different time zones.

Appointment List

Setting Your Timezone

To set your timezone:

  • Navigate to Settings > My Profile.
  • Scroll to User Availability and set your timezone.

Ensuring Accurate Availability:

If Your User Timezone is Set to Your Actual Location:

  • Simply input your usual availability, e.g., 9 am to 5 pm.

If Your User Timezone is Set to a Different Location (for Viewing Appointments):

  • Manually adjust your availability to match the selected timezone. For example, if your current location is in the UK (GMT +00:00), but you want to operate in New York (GMT -05:00), ensure to adjust your availability accordingly to align with the New York timezone.

Note: These changes are applicable only in the Calendar Module: Calendar View, Appointment List, Confirmation Emails.

To be implemented for:

Appointments under Contacts, Conversations and Opportunities


Q: I want to see appointments in the business timezone. What should I do?

A: To view appointments in the business timezone, set your user timezone to match the business timezone. For example, User A can set their time zone as EST to view appointments in the New York timezone.

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