| Use Case | Slot Intervals | Slot Availability | User Availability |
| Interview Scheduling | The time slots can be adjusted according to the length of the interview. | Slots are only available when all the interviewers are free simultaneously. | The system checks the availability of all interviewers. |
| Team Meeting | The duration of the meeting determines the slot interval. | Slots are available when all team members are free. | The system checks the availability of all team members. |
| Sales Call | Slot intervals are customized to accommodate the length of the sales call. | Slots are available when all involved sales personnel are free. | The system considers the availability of all sales personnel. |
| Technical Support Call | Slot intervals can be set according to the estimated call duration. | Slots are available when both the customer support rep and engineer are free. | The system checks the availability of the customer support rep and the engineer. |
| Project Management Meeting | The slot interval is based on the shortest available time slot among all project team members. | Slots become available when all project team members are available simultaneously. | The collective booking feature considers the availability of all project team members. |
| Educational Tutoring Session | The shortest available slot between multiple tutors determines the time slot intervals. | Slots become available when all tutors are free at the same time. | The availability of tutors is considered in the collective booking feature. |
| Medical Consultation | The slot intervals are based on the shortest available time between a doctor, nurse, and possibly other medical staff. | The slots are available when the doctor, nurse, and other involved medical staff are free simultaneously. | The collective booking feature considers the availability of all medical staff involved. |
| Client Onboarding | The time slot intervals are determined by the shortest available time slot among the sales rep, product specialist, and customer success manager. | Slots become available when the sales rep, product specialist, and customer success manager are free simultaneously. | The collective booking feature considers all team members’ availability in client onboarding. |
How to display more than one calendar on a page Using Calendar Links: 1. Open each calendar link in a new tab by clicking the link icons for each calendar 2. Copy the calendar ID from one calendar. Then, navigate to the other calendar, insert a comma after its existing ID, paste the copied calendar […]
What is the Contact Timezone? When a contact schedules an appointment, they have the ability to choose their timezone, ensuring the booking aligns accurately with their local time and personal schedule. FOR EXAMPLE: A contact located in New York City schedules an appointment for 5pm with a company located in San Francisco. If the contact […]
Overview The Troubleshooting Tool is built to assist users in determining why certain calendar slots appear unavailable in the booking widget. By offering in-depth insights into slot availability, it helps users pinpoint the cause of blocked time slots and make necessary adjustments. Whether the issue stems from user availability, system configurations, or scheduling conflicts, this […]
When {{appointment.start_time}} or any other appointment custom values are not showing Or when the appointment reminder campaign fails to trigger correctly based on the scheduled appointment start time: Or when the Add to Google calendar / Add to iCal/Outlook link is not working when sending a test email. We will need the Appointment or Customer […]
Overview By integrating your Zoom account, you can effortlessly create dynamic meeting links, eliminating the need for manual setup. When Zoom is set as the meeting location in your calendar, the system will automatically generate a unique Zoom link for each new booking and include it in the calendar invitation. Prerequisites You need access to […]
Google’s Local Services Ads (LSA) is an advertising platform designed for service-based businesses like plumbers, electricians, and other professionals. These ads appear at the top of Google search results when users look for specific services, helping businesses connect with potential customers. Reserve with Google, on the other hand, is a booking service that enables users […]
Overview By integrating your Microsoft Teams account, you can effortlessly create dynamic meeting links, eliminating the need for manual setup. Whenever you choose Microsoft Teams as the meeting location in your calendar, a unique link will be automatically generated for each new booking and included in the calendar invitation. Prerequisites You need access to the […]
Overview Syncing your Outlook Calendar allows seamless two-way integration between your bookings and the system. This ensures accurate availability, eliminates double bookings, and streamlines scheduling and booking management. Prerequisites Getting Started Step 1: How to Connect Outlook Calendar? To connect to Outlook Calendar, follow these steps: 1. Navigate to ‘Calendars’ > ‘Calendar Settings’ > ‘Connections.’ […]
Overview Before diving into the details of iCloud integration, it’s essential to note a few key points: iCloud Integration is not supported for Simple Calendars Data Flow: HighLevel to iCloud When events are created in HighLevel and synced to iCloud: This ensures that events created or modified in the HighLevel app are seamlessly pushed to […]