What is the ‘Other’ Option in Forms & Surveys?

The newly introduced ‘Other’ option in forms and surveys enables users to submit custom responses beyond the preset choices. This addition enhances flexibility, allowing for more personalized and insightful data collection. It integrates smoothly with both checkbox and radio button elements, improving the overall survey experience.

Key Benefits of the ‘Other’ Option

Obtain greater insights and enable more tailored responses.

• More Flexibility: Collect richer, more individualized responses that go beyond standard choices.
• Better Data Insights: Capture unique perspectives and feedback that predefined options might miss.
• Effortless Tracking: Custom responses are stored in submission reports for easy access and review.

How to Enable and Use the ‘Other’ Option

Follow these simple steps to enable and use the ‘Other’ option in your forms and surveys.

1. Enable the ‘Other’ Option
   • In the form editor, navigate to a multiple-choice field (checkbox or radio button).
   • Click on “Add ‘Other’ option” to activate the feature.
     
2. User Inputs Their Answer
   • When a respondent selects the ‘Other’ option, a text box will appear for them to type their custom response.
     
3. View Custom Responses
   • Submitted answers, including custom responses, appear in the form submissions tab alongside predefined choices.
   • Easily review and analyze these responses within your submission reports.

Frequently Asked Questions

Q: Can I enable the ‘Other’ option for dropdown fields?
A: Currently, the ‘Other’ option is only available for checkboxes and radio button elements.

Q: Where can I view responses collected through the ‘Other’ option?
A: Custom responses appear in the form submissions tab, just like predefined choices.

Q: Can I disable the ‘Other’ option after enabling it?
A: Yes, you can remove the ‘Other’ option by deselecting it in the form editor.

Q: Is there a character limit for custom responses?
A: Yes, responses usually have a character limit to maintain concise input, though the specific limit may vary based on form settings.