How to Completely Reintegrate Google Calendar in GoHighLevel
Updated March 29, 2024
Broken Google Calendar sync in GoHighLevel disrupts scheduling, causes booking conflicts, and wastes time troubleshooting incomplete reconnections. This guide walks you through the complete reintegration process for both group and primary calendars, including conflict settings and per-user reconnection steps.
For the Group calendar: The most effective approach to reconnecting with the updated group calendar involves accessing it through the user account linked to the calendar.
If the profile tab is missing, we can check to see which user is having the sync issue:
Click on Edit for the Group calendar you are trying to fix:
Verify the name of the user
After confirming the identity of the user experiencing difficulties, kindly instruct them to login and navigate to the location preferences.
Once you logged in as the user, Go to Settings –> Profile
Scroll down to the Edit Check for Conflicts section within their profile
De-select all of the calendars in the Check for Conflicts section and click Save:
Next is to Edit the primary calendar
Select Do not sync new events to the primary calendar and click Save
Then Reintegrate the Google calendar from the integrations page as the user
Go to Settings -> Integration-> Click “Reconnect!”
Come back to the Primary, check for conflicts and configure the calendar again.
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