How to obtain the embed code for web chat for the website:

Copy the embed code from Sites > Chat Widget > Get Code

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Below are step-by-step instructions for integrating a custom chat widget into a Squarespace website using various methods.

Method 1: Add a custom chat widget using Code Injection

• Obtain code for the Chat widget as shown above.
• Log in to your Squarespace account and navigate to the website to which you want to add the chat widget.
• Click on “Settings” in the main menu. 

• Select “Developer Tools” in the “Website” section.

• Click on “Code Injection”

• Paste the chat widget code in the “Header” or “Footer” fields.

• Click on “Save” to save the changes.
• Preview your website to make sure the chat widget appears correctly.

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Method 2: Add a custom chat widget using an Embed Block

• Sign in to your Squarespace account and go to the page where you’d like to place the chat widget.
• Click on the page editor and select the section where you want to add the chat widget.
• Click on the plus icon to add a new content block and select “Embed” from the drop-down menu.
• Paste the chat widget code in the “Code Snippet” field.
• Click on “Apply” to apply the changes.
• Preview your website to make sure the chat widget appears correctly.