How to obtain the embed code for web chat for the website:

Copy the embed code from Sites > Chat Widget > Get Code

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Here is a step-by-step guide on various methods to integrate a custom chat widget into a Shopify website:

• Log in to your Shopify account: Go to your Shopify account and log in.
• Navigate to the “Online Store” section: From your Shopify dashboard, navigate to the “Online Store” section.

• Modify your website’s theme by selecting the one you want to update, then clicking the “Actions” button. From the drop-down menu, choose “Edit code” to make your changes.

• Open your theme’s theme.liquid file: In the list of files that appears, select the “Layout” folder and then select the “theme.liquid” file.

• Paste the embed code: Locate </body> the tag within the theme.liquid, then add embed code above it.

• Save the changes: After adding the embed code, hit the save button.

• Preview the chat widget: Go to your website and refresh the page. The chat widget should now be visible on your website. 
• Please test it out to make sure it’s working correctly.