Before diving into the details of iCloud integration, it’s essential to note a few key points:
iCloud Integration is not supported for Simple Calendars
When events are created in HighLevel and synced to iCloud:
This ensures that events created or modified in the HighLevel app are seamlessly pushed to your iCloud calendar, and vice versa.
If an event is removed from the iCloud calendar, it does not automatically reflect on the HighLevel Calendar.
This is a known limitation of iCloud integration.
Blocked off slot created in HighLevel calendar will not sync to iCloud
When events are created in iCloud and pushed to HighLevel:
If you schedule an appointment in iCloud, like “Pick John up from school,” it will automatically sync with the HighLevel calendar. Any updates made in iCloud afterward will also be reflected in the HighLevel Calendar application.
Important Information specifically for iCloud Integration
Contact creation from iCloud events to HighLevel is not supported. Which also means that all the events coming in from iCloud would be treated as Blocked Slots and not appointments.
If a Blocked Slot is created in the HighLevel calendar for a user, that would not sync to the iCloud Calendar
It is not possible to integrate with a subscription-based calendar. As a result, the HighLevel cannot sync with iCloud calendars that you have added via URL, typically public calendars.
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