How to obtain the embed code for web chat for the website:

Copy the embed code from Sites > Chat Widget > Get Code

Here’s a step-by-step guide on various methods to integrate a custom chat widget into a Wix website:

Method 1: 

• Log in to the Wix account and navigate to the website’s dashboard.
• Click “Settings” in the left menu, then select “Custom Code” under the “Advanced” tab.
  

• Click “Add Custom Code” in the section.
• Paste the code snippet in “Code Settings” within the pop-up window.
• Configure options:
  • Name: Enter a name for your code
  • Add Code to Pages: Choose “All Pages” and select “Load code once”
  • Place Code In: Choose “Head”
• Click “Apply” to save changes.
• The widget will now appear on every page of your Wix site.

Method 2:

• Log in to your Wix account and open the Wix Editor. From the Dashboard, select “Edit Site” to begin making changes.

• Click the plus (+) icon in the left-side menu to access “Add Elements.”
• Choose “Embed” from the left sidebar menu.
• Select “Embed HTML” under “Popular Embeds”.

• Click on “Code” in the new HTML box that appears.
• Paste the widget code into the text field and press “Update.”

• Close the “HTML Settings” box.
• The widget will now be visible in the HTML box on your page.