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How to Create and Use SMS and Email Templates in GoHighLevel

Updated June 2, 2023

Managing repetitive messaging in GoHighLevel without saved templates wastes time and creates inconsistency across your campaigns. This overview walks you through creating SMS and email templates in GoHighLevel and attaching them directly to your automation campaigns.

How to use the SMS and Email Templates 

Go to Account > Marketing > Templates 

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 1

Click on Add Templates, you can choose between text and email templates.

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 2

Here’s an example of how to create a Text Template:

This is the appearance of a Text Template creation process.

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 3

Meanwhile, an Email Template will have the following appearance:

This is how an Email Template will be displayed.

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 4

We now have two templates.

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 5

We can go to campaigns and go into any campaign. 

Go to Automation > Campaigns > Edit any Campaign 

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 6

We can now add a template for SMS and Emails.

SMS and Email Templates in GoHighLevel: Full Overview — screenshot 7
SMS and Email Templates in GoHighLevel: Full Overview — screenshot 8

Kindly take note that when attaching videos to SMS messages, there is a maximum file size restriction of 500 Mb.

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